Dec 21, 2018  Windows 10 troubleshooting help and support forum, plus thousands of tutorials to help you fix, customize and get the most from Microsoft Windows 10. Windows 10 compatible hardware and driver.

Lexmark 6500 Lexmark CX310 Lexmark CX317 Lexmark CX410 Lexmark CX417 Lexmark CX510 Lexmark MX310 Lexmark MX317 Lexmark MX410 Lexmark MX417 Lexmark MX510 Lexmark MX511 Lexmark MX517 Lexmark MX610 Lexmark MX611 Lexmark MX6500 Lexmark MX710 Lexmark MX711 Lexmark MX810 Lexmark MX811 Lexmark MX812 Lexmark MX910 Lexmark MX911 Lexmark MX912 Lexmark Pro4000 Lexmark Pro4000c Lexmark Pro5500 Lexmark Pro5500t Lexmark Pro715 Lexmark Pro915 Lexmark S315 Lexmark S415 Lexmark S515 Lexmark X548 Lexmark X746 Lexmark X748 Lexmark X792 Lexmark X925 Lexmark X950 Lexmark X952 Lexmark X954. What you will see When a scan is initiated from any Windows application using a Windows Image Acquisition ( WIA) scan driver, the driver user interface (UI) fails to launch and the operating system displays an error message. NOTE: The failure message differs from application to application. Affected products Inkjet Printers S315, S415, S515, Pro715, Pro912, Pro915, Pro4000, Pro5500 Laser Printers X792, X925, X95x, 6500e, X548de/dte, X74x MX310, MX410, MX51x, MX61x, MX6500e, MX71x, MX81x, MX910, MX911, MX912 CX310, CX410, CX510 NOTE: An x denotes any number within a given printer model series. Suggested remedy For Inkjet printers: Use the USB TWAIN scan path instead of WIA.

For Laser printers: Upgrade your WIA scan driver to the latest version available using Windows Update ( WU). To do so, perform either of the following methods: Method 1: Manually Update the Installed Driver Step Action 1 Right-click the Start button, and then click Device Manager. 2 Right-click the WIA scan driver, and then click Update Driver Software.

3 Select ' Search automatically for updated driver software' to download and update the WIA scan driver from WU. Method 2: Automatically Update the Installed Driver Step Action 1 Go to Start > Control Panel > Devices and Printers.

2 Right-click the computer object under the Devices section, and then click on Device Installation Settings. 3 Select ' Yes, do this automatically (recommended)', and then click on Save Changes. 4 Connect the printer to the computer with a USB cable to automatically download the latest WIA scan driver from WU. NOTE: If this setting is applied, any other device drivers installed on the system will also be upgraded to the latest driver available from WU.

Still need help? If you need additional assistance, please close this window, go to your product's support page and locate Get In Touch with Lexmark! For contact information. NOTE: When calling for support, you will need your printer model/machine type and serial number ( SN). Please be near the products described in this article to expedite the support process and reduce call-back situations.

Wia driver Hi Jan, An outdated scanner driver is one of the possible reasons why your scanner needs a WIA driver in Windows 10. For us to assist you better, kindly answer the questions below: • Have you made any changes to your computer prior to this issue? • What troubleshooting steps have you done so far?

• Which version and OS build number of Windows 10 is currently installed? To check, press the Windows key, type winver, and press the Enter key. • Do you have a third-party security software installed?

Meanwhile, I would suggest that you download and install the latest scanner driver from the manufacturer's website of your device. You can follow the steps in this that was provided by Andre Da Costa and go to the section, How to find and download drivers from the manufacturers website. We'll be looking forward to your reply.